When your words match your actions, you create certainty. People can depend on you. They know that yeas means yes and no means no. They learn to trust what you say and act upon it.
When your words do not match your actions, you create uncertainty. People don’t believe or trust you. They learn that they can ignore your words, because you never follow through and the destination is more important to you than how to get there.
In this talk, Bob will explain how you can create a culture of certainty through Behavioural Integrity. He will discuss how it can be measured and purposefully improved, which in turn, will create safer, more productive places of work.
- The link between certainty and effective safety cultures
- How to measure Behavioural Integrity
- How to improve certainty through Behavioural Integrity